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Terms & Conditions

Terms and Conditions of use for www.dependcosmetics.ie
Please ensure you have carefully read and agree to these terms and conditions before you place an order. You should understand that by placing an order, you accept the following terms and conditions detailed below.

These terms and conditions are subject to the laws and exclusive jurisdiction of the Republic of Ireland:

General - (A)
The owner of this web site is Cosmetic Alliance ltd (CA)
Address: Cosmetic Alliance, Corcanree Business Park, Dock Road, Limerick.
Email: sales@dependcosmetics.ie
Tel: +353 (061) 496 685
Your contract for purchases made through this web site lies with Cosmetic Alliance ltd

No contract for the sale of any product will subsist between you and Cosmetic Alliance unless and until Cosmetic Alliance accepts your order by e-mail confirmation and that it has received payment in full for all the goods you have ordered

You must check that the details on this confirmatory e-mail are correct as soon as possible and you should print out and keep a copy of it for your own records, as this is your proof of purchase; we hold no responsibility for storing your order details in our database.
You will automatically receive an email to confirm that your order has been received by us

We check the orders one final time before they leave our premises. If there are any problems with the orders, a member of the team will contact you and let you know as soon as they can. Please refer to the Shipping and Returns Policy for information on shipping to your area.

If any item is priced incorrectly we reserve the right to cancel the transaction at any time.

Cosmetic Alliance will not pass on your personal or credit or debit card details to any third party, and these details will be used only on secure servers at the time of payment.You undertake that all details you provide to Cosmetic Alliance for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.

If there are any changes to the details supplied by you, it is your responsibility to inform Cosmetic Alliance as soon as possible; however, if your order has already been picked or packed in our warehouse, we cannot guarantee to update your order prior to shipping.

In the unlikely event that your goods have been lost in transit, we are unable to refund or re-send goods until we have completed our enquiries. We deem items to be 'lost' if you have not received them after 15 working days of them being sent. Our enquiries can take up to 7 working days, as a trace will need to be issued to track your goods. In most circumstances, this will be resolved sooner.

Products

The images of the Products and packaging on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Products. The Products, including the packaging you receive, may vary slightly from those images.
All Products shown on our site are subject to availability. We will inform you by e-mail as soon as possible if the Product you have ordered is available and we will not process your order if the Product is unavailable.
Liability - (B)
It is a crime to use a false name or a known invalid debit/credit card details to place an order. Depend Cosmetics tracks each order placed on www.dependcosmetics.ie to enable it and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website. Every order is checked with the card issuer to ensure the details you have supplied match with those on the card issuer's database. i.e. name or address, postcode, major fluctuations in spending patterns etc.
Complaints - (C)
If you feel you have any cause to complain, contact us via email or post and we will respond to all queries and complaints within 7 working days.
Email us at sales@dependcosmetics.ie and advise us of the details or write to us at Depend Cosmetics (Distributed by) Cosmetic Alliance, Corcanree Business Park, Dock Road, Limerick.
Copyright - (D)
All designs, text, graphics and their selection and arrangement on this website are the copyright of Cosmetic Alliance or its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Cosmetic Alliance’s prior written consent is strictly prohibited. This website and all of its content is protected by Irish and International Copyright law.

Miscellaneous - (E)

All prices displayed on the website are inclusive of V.A.T and a complete run-down of the V.A.T included in your purchases will be displayed when completing check-out prior to payment.

Promotions - All

  • The promotions offered are only available online at www.dependcosmetics.ie
  • Such promotional discounts are not valid for use as part of a purchase in Depend Cosmetics stockists or salons.
  • Items must be purchased in one transaction and any promotions will be either applied at checkout or with a specified code advertised at the time of promotion and not applicable with gift certificates.
  • This offer is valid against items specified in the promotion only.
  • Offer does not apply to delivery charges. Please check relevant delivery terms and conditions online.
  • Any refunds will take into account the discount.
  • Promotions will only run while stocks last.
  • Cosmetic Alliance reserves the right to change these terms and conditions on reasonable notice.

E-mail Marketing

You may opt out from any email marketing by using the Unsubscribe links at the bottom of the marketing emails